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How Can We Help?


Questions about kayaks, power stations, e-bikes, or your order? Our team is ready to help you find answers. Owned and operated by WMB investment assets LLC.

Most messages answered within 24 hours
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Email

support@noboundriesgear.com
Replies within 24 hours

Phone

479-770-3263

Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions


How long will it take for my order to arrive?

Orders typically ship within 1 to 3 business days, with transit taking 5 to 8 business days. That means total delivery is usually 6 to 11 business days from when you place your order. Every shipment includes tracking so you can follow along.

Do you offer free shipping on kayaks and larger items?

Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). This applies to kayaks, power stations, electric dirt bikes, and tents alike. Orders ship via USPS, UPS, or FedEx based on destination and package size.

What is your return policy?

We want you to be happy with your gear. If something is not quite right, please contact us within 30 days of delivery to start a return. Items should be unused and in their original packaging for a refund per our Return Policy. Check our Returns Policy page for complete details.

Can I exchange my item for a different model?

Absolutely. If you would like to swap for a different kayak model, a different capacity power station, or another variant, reach out to our support team. We will walk you through the exchange process and help you find the right fit for your adventures.

How do I choose the right kayak or power station for my needs?

It depends on how you plan to use it. For kayaks, consider whether you will be on calm lakes, rivers, or coastal waters, and whether you need a single or tandem setup. For power stations, think about what devices you need to charge and for how long. Our team is happy to help you narrow it down via email or chat.

What are the weight limits and specs for your electric dirt bikes?

Each electric dirt bike listing includes detailed specifications such as weight capacity, battery range, top speed, and charging time. You can find these on the individual product page. If you need help comparing models or have specific terrain questions, send us a message and we will point you in the right direction.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Business Hours


Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You


Fast Response

Every message receives a thoughtful reply within one business day from our dedicated support team.

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Your payment and personal information are protected by industry-standard encryption at every step.

Adventure-Ready Gear

Every product is selected for durability and performance, designed for real outdoor conditions.

Free Shipping

Most orders ship free within the Continental U.S., with tracking included on every package.